web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Check out the Community Spotlight Video Series
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Hide Auto Posts but Ke...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Hide Auto Posts but Keep the User Posts in the Case Timelines

(0) ShareShare
ReportReport
Posted on by Silvi123 15

Hello, 

is there a possibility to hide per default the auto posts records but keep the user posts in the case timeline? 

 

Thanks. 

BR, Silvia 

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Silvi123,

    Unfortunately, you can't hide auto posts.

    If you don't need auto posts, you can disable Posts Feed for new records.

    Go to Settings >”Activity Feeds Configuration” open the record for which you want to disable posts feed and uncheck the box “Enable walls for this type of record form”, then deactive it.

    The following screenshot is an example for the account entity.(PS: You can also perform a mass edit by selecting multiple entities.)

    pastedimage1638510595758v1.png

    Also,Go to Settings > Customization > Customize the System > Entities > Account > Publish.

    Now, there will be no auto posts in timeline when you create a new account:

    pastedimage1638510664621v2.png

    However, auto posts can't disappear for existing records, maybe you can filter timeline if you don't want to view them.

    pastedimage1638511181606v3.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Check out the Community Spotlight Video Series

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the June Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
KristineRisberg Profile Picture

KristineRisberg 33

#2
11manish Profile Picture

11manish 31

#3
Manoj - ManoVerse Profile Picture

Manoj - ManoVerse 21 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans