E-invoicing response received not displaying in the Invoice Journal

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Posted on by RM-09090509-0

We have implemented the standard E-invoicing solution for the Saudi Arabia entity in Dynamics 365 Finance and Operations

We are successfully able to submit Invoices to ZATCA and receive response.

Now we have setup the batch job in such a way that it automatically picks any new invoice record which is not available in submission log and submit those invoices for E-invoicing.

Now the issue we are facing is, since we do not have any manual intervention to submit invoices to E-invoicing, the Response received from the portal is not automatically getting updated in the Invoice journal.

We have also observed that the response only updates after opening the electronic document submission log form.

I want to understand is this an actual oversight from MS about auto-updating of response into the Invoice journal and is there any workaround available for this issue.

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Dynamics 365 Finance

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Martin Dráb 237,965 Most Valuable Professional on at

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Which D365 product is it about? Finance and Operations?

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RM-09090509-0 61 on at

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This setup is done in D365 Finance and operations

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Martin Dráb 237,965 Most Valuable Professional on at

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Moved from Integration, Dataverse, and general topics forum to Finance | Project Operations, Human Resources, AX, GP, SL forum.

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Adis 6,069 Super User 2025 Season 2 on at

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Hi,

Its not designed to have an information on the invoice journal if the invoice is successfully uploaded\validated or not. Therefore, you need a customization.

I am a big fan of staying with the standard. Therefore, what I would suggest is to evaluate the possibilities of picking up the information coming from the portal via Power automate and sending an email to someone who takes care of the invoice.

Kind regards, Adis

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