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Hi,
I'm attempting to create a number of pre-conversation survey questions in the Chat Widget area of the Omnichannel Administration area.
I click on 'Add Question', a panel comes up on the RHS, the fields are completed, the question is saved, but does not appear in the question list.
I thought there might be a delay on the the question list refreshing but after a considerable length of time still no questions.
Any idea why?
Thanks
Steve
Hi Nya,
I'm still getting no survey questions listed, after creating them.
I've supplied some screen shots.
Are you, or anyone, able to shed any light on the reasons for this issue?
Much appreciated
Steve
Hi Nya,
So I'm creating a new survey question:
saving,a fn then refreshing the question list, but noting is showing:
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