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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Sales Premium or Sales...
Customer experience | Sales, Customer Insights,...
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Sales Premium or Sales Enterprise

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Posted on by CU13110431-0 6
Hi There,
 
Please can you give me some advice on the difference between Sales Premium and Sales Enterprise License. 
I have checked the Microsoft License guide, and see everything is pretty much the same besides some advanced Sales engagement features. 
 
Are there any other features I am missing that would be beneficial to know. 
 
Cheers,
Louis
Categories:
Dynamics 365 Sales
I have the same question (0)
  • Verified answer
    Hamza H Profile Picture
    Hamza H 1,807 on at
    Sales Premium includes everything in Sales Enterprise, plus advanced features like:
    • Sales Insights (full) – AI scoring, forecasting, relationship analytics
    • Conversation Intelligence – call transcription and sentiment analysis
    • Predictive lead/opportunity scoring
    • Assistant and auto-capture enhancements
    If your users need AI-driven insights and advanced engagement tools, go with Sales Premium. Otherwise, Sales Enterprise covers most standard CRM needs.

     

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