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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / IP Address - GDPR
Customer experience | Sales, Customer Insights,...
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IP Address - GDPR

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Posted on by maximeroessle 30

Hi all, I am currently looking for the following problem, maybe someone can help me. When a customer accesses Dynamics 365 Marketing (via email, website), does marketing get information about the IP address? And where is this IP address stored, how can I retrieve it? Thank you very much for your help. 

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  • Nya Profile Picture
    Nya 29,060 on at

    Hi,

    The official documentation does not mention that IP address information will be tracked.

    You can raise a support ticket for a more precise answer.

  • Suggested answer
    Will Genge Profile Picture
    Will Genge Moderator on at

    Thanks for your question. For security reasons we do not comment directly on specifics regarding diagnostic collection. The Microsoft Trust Center is the source to learn more about how Microsoft protects your data, with a number of other resources as it relates to your personal data and your rights to that personal data.

    Thanks, Will Genge, PM, Microsoft

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