Customer experience | Sales, Customer Insights,...

IP Address - GDPR

(0) Share

Report

Posted on by maximeroessle

Hi all, I am currently looking for the following problem, maybe someone can help me. When a customer accesses Dynamics 365 Marketing (via email, website), does marketing get information about the IP address? And where is this IP address stored, how can I retrieve it? Thank you very much for your help.

All responses (2)

Answers (0)

Suggested answer

Will Genge on at

Like (0)

Report

RE: IP Address - GDPR

Thanks for your question. For security reasons we do not comment directly on specifics regarding diagnostic collection. The Microsoft Trust Center is the source to learn more about how Microsoft protects your data, with a number of other resources as it relates to your personal data and your rights to that personal data.

Thanks, Will Genge, PM, Microsoft
Nya 29,058 on at

Like (0)

Report

RE: IP Address - GDPR

Hi,

The official documentation does not mention that IP address information will be tracked.

You can raise a support ticket for a more precise answer.