web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / 'Get Directions...
Service | Customer Service, Contact Center, Fie...
Suggested answer

'Get Directions' button

(0) ShareShare
ReportReport
Posted on by Digeshtailor 5

Hi experts,

We recently tested Field Services, during testing we were able to see 'Get Directions' option which opened Googled Maps. However, it seems to have disappeared. This what it looked like. Your assistance would be greatly appreciated on how to restore this option. 

Thanks,

DigeshFS-Get-Directions.png

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: 'Get Directions' button

    Hi Digeshtailor,

    Please check the setting in this doc:

    Enable location and map settings in Dynamics 365 Field Service | Microsoft Docs

    If the setting is correct, this button should show in location tab:

    Screenshot-2022_2D00_03_2D00_25-105052.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 70

#2
Tom_Gioielli Profile Picture

Tom_Gioielli 25 Super User 2025 Season 2

#3
mk1329 Profile Picture

mk1329 16

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans