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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / 'Get Directions...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

'Get Directions' button

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Posted on by Digeshtailor 5

Hi experts,

We recently tested Field Services, during testing we were able to see 'Get Directions' option which opened Googled Maps. However, it seems to have disappeared. This what it looked like. Your assistance would be greatly appreciated on how to restore this option. 

Thanks,

DigeshFS-Get-Directions.png

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Digeshtailor,

    Please check the setting in this doc:

    Enable location and map settings in Dynamics 365 Field Service | Microsoft Docs

    If the setting is correct, this button should show in location tab:

    Screenshot-2022_2D00_03_2D00_25-105052.png

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