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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Updated from Web Servi...
Microsoft Dynamics NAV (Archived)

Updated from Web Service Sales Order POSTING DATE is changed '-1D'!!!

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Posted on by Community Member

Dear Members,

We are using Dynamics NAV 2016 version and SO is updated by third party application using NAV WEB SERVICE.

In NAV Server database, the SO's POSTING DATE is automatically changed by day before data.

We checked nav server Time Zone setup (with UTC, Default Server Zone, and specific time zone which is used by server and client that app is working.) NO EFFECT.

What other would be the reason this issue, please, help.

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  • Suggested answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,096 on at

    What is the time scheduled for the update? Does the 3rd party software feeds the SO realtime or is it scheduled e.g. once per night? What is the time zone of the server that runs this 3rd party software?

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Have  you checked, if any validation (technical coding) is put on the published webservice in NAV?

  • Community Member Profile Picture
    Community Member on at

    Thank you for your reply, Alexander.

    Time schedule 10AM-10PM every 15minutes. Time zone for all PC's (server, client, client with 3rd party software) is same Ulaanbaatar Standard Time, UTC+(08:00).

  • Community Member Profile Picture
    Community Member on at

    Dear Vishal,

    The app  is reading and updating SO web service info.

    I don't understand what exactly you are saying validation? Could you please clarify?

  • Suggested answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,096 on at

    Ariuka

    Is it so that all the SO are with the wrong date or only part of them?

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    I mean, is there anything written in the SO Web Service in NAV, which is changing the Posting Date?

    Is there any validation written in Sales Header in NAV, which is changing the posting date?

    What if you pass the date + 1D from Third Party Application? Will it resolve your issue?

  • Community Member Profile Picture
    Community Member on at

    All the SO date is change to one day before. I'm just guessing reason would be ISP, because of ISP's time zone web service value is change to '-1D'.

    Could it be possible?

  • Suggested answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,096 on at

    In theory, yes, but it depends on how the web-service is organized... If you are not able to resolve it, try adding +1D to the created documents by NAV means.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Yes, that could be reason. Better you ask your them to add +1D, or change the coding in your NAV Web Service.

  • Community Member Profile Picture
    Community Member on at

    No code like this, i'm absolutely sure for this.

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