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Hi All,
My client uses the DOS version of Great Plains. She just closed the books on 2019 and all the 2020 revenue disappeared from the P&L. She sees the sales entries, but nothing on the P&L.
Suggestions?
Sue
What is the reporting tool - is this an internal report? If so, look for the report Options and see what settings are there.
Bill & Richard,
You can always spin up a VirtualPC VM and setup a DOS or W95 environment in it to run GPA for DOS. IF not mistaken, there are even some pre-built images out there on the web..
Richard, that is exactly why I stopped there - I have the old disc and CD but no where to run without spinning up an old OS from Microsoft - that would be a challenge to take on when you have nothing else but time for a weekend - anyway - I missed that 2019 reference - I was thinking it was just for the one year.
I would look at the actual account and see what type of account it is set as - P&L or Balance Sheet.
The other consideration would be if was to have an inactive status - might have been removed at the year end - but I dont recall if that was a feature of the early DOS GP.
Just for the record, what is the version running at the client site?
Look live GPA for DOS.If I remember correctly there are options to be set when running financial reports.Bill is correct in stating that all P/L account balances go to zero after closing the previous year. Have they posted any entries into 2020? Were they really two years behind in closing the years? Are they still running W95/W98 computers? I still have my GPA for DOS discs but would have trouble finding a drive to read them.
Thanks for the help! She says it's only the revenue income account that's disappeared from 2020. I've asked her to send me the year end balance sheet and profit and loss so I can see more clearly what happened. Not sure why it would only be that one account. Thanks for responding and I will keep updating.
Sue, good on you for reviving the DOS Version of GP - have been around that long but what a blast from the past.
So, the issue is that when you generate new 2021 year reports all the P&L accounts are ZERO - that should be expected - that is the function of the Year End - close the P&L accounts to Retained Earnings
Once the user starts to post to the new calendar year the values for the P&L should populate properly.
What is the client using for reporting? Is there a potential error in the reporting tool?
Keep posting and many of the long timers will try to assist as best as possible.
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