Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Suggested answer

Best practice around websites and tracking

Posted on by Microsoft Employee

Hi

I have an multi website organization, with multiple business units in Dynamics. When sending emails, customers in each business unit will be targeted, but wil be routed to each of the contacts busniness unit website.
I wonder what is the pest aproach for tracking all this traffic? Creating all the websites as marketing websites and one script for each domain, or one script for all domains?

Any drawbacks, or best practice around this user case scenario? 

  • Suggested answer
    STARMETIER Corp Profile Picture
    STARMETIER Corp 48 on at
    RE: Best practice around websites and tracking

    Hey Guys

    I am a partner with Microsoft and I am not able to download Sure Step. Can someone help me with this? I need it immediately.

    Thanks

  • Suggested answer
    Eduard Brown Profile Picture
    Eduard Brown on at
    RE: Best practice around websites and tracking

    Hi Sigurd, did Clofly's suggestion work for you? If not, please reply here on how to get you to the answer you are after.

    Thanks,

    Eddy

  • cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: Best practice around websites and tracking

    Hi Sigurd,

    As per my understanding, were your all marketing pages on the external website with embedded marketing form?

    I embedded a marketing form on my two websites, as you see,

    embedded marketing form will capture the page URL for same contact.

    pastedimage1572575994114v1.png

    However, currently Insights data could be only imported to Azure Blob Storage and be viewed in Power BI, so we couldn't route contacts with these data. 

    The only identification for us is we can know which source is contact originated from:

    pastedimage1572576465505v2.png

    So for your scenario, I suggest you could create a hidden field "Custom Source Marketing Page" on the marketing form for contact entity,

    with a simple javascript (likes location.origin to get each website hostname) to populate the field,

    then route/assign contact to specific user/team based on text in Custom Source Marketing Page field when record is created.

    Thus one script (one marketing form) could works for all domains.

    Regards,

    Clofly

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans