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Session Id :
Finance | Project Operations, Human Resources, ...
Answered

Create New Timesheet error

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Posted on by

Hi,

i have strange issu appearing lately for random users.

Users are able to create and full their own timesheet,suddenly some of them start receiving error that they do not have permission to create their own anymore.

nothing has been changed on user or permission level.

 i have remove the timesheet delegate user permission and added again,the issue was solved. but once the user close his Chrome or IE and opens it again and create new timesheet,the same permission error appear all over.

if i remove again the permission and added it back,it will work for him normally until he close or refresh his connection, then error appears.

dont know even from where to look,its strange.

we are on version 10.0.4 and we never had issues with TS since the golive and no changes were done.

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    301,183 Super User 2025 Season 2 on at

    Hi HighFive,

    Being able to fill your timesheet should not be related to the delegate user setup. Do you have the users linked to a person which is also the employee/contractor?

  • Community Member Profile Picture
    on at

    Hi Andre,

    Sure person is linked, the users having the issue are old users and they were able to create normally before.

    now it only works if i remove and add again the security role,,but once they close the explorer and open again,they receive error that no permission exist and need to contact system admin and i have to do the same step mentioned above.

  • Verified answer
    André Arnaud de Calavon Profile Picture
    301,183 Super User 2025 Season 2 on at

    Hi HighFive,

    I would suggest to create a support ticket for Microsoft if you don't have customizations in this area. You can also first have a look on LCS issue search if there is a known issue.

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