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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / RTC Check Printing
Microsoft Dynamics NAV (Archived)

RTC Check Printing

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Posted on by Warren7 35

We installed NAV 2009 RTC over a year ago.  We recently replaced a client PC, loaded NAV and it does everything but print checks in RTC.  Checks do print from Classic and we can print other reports from RTC.  When we try to print a check In RTC we get a pop up saying "Microsoft Dynamics NAV Classic is not installed.  You must install it before you can open Classic reports from RoleTailored client."   I am sure NAV is pulling the wrong error message as we can do everything we've tried in Classic.  Any insight on the cause is greatly appreciated.  Warren

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  • Rashed Profile Picture
    Rashed 3,765 on at

    The check  report does not have RDL section that's why RTC tries to find the classic client and print the report.  I suggest to contact your partner and ask them to build the layout and the report will work fine on RTC.   The other option is to find out why RTC cannot find the classic client on that pc.

  • Suggested answer
    Natalie Karolak - the BC Docs Librarian Profile Picture
    Natalie Karolak - t... 1,955 on at

    Provided the CC is really installed and successfully running on this very PC, you should check its registry:

    http://blogs.msdn.com/b/nav/archive/2010/10/11/where-does-rtc-find-the-classic-client-for-running-classic-reports.aspx

     

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