Hello experts,
I setup the a Credit limit for a german customer for 10000 EUR:
On Credit management /Related informations/Insurance and guarantee I setup an Insurance from 50000 EUR.
Finally I expected that an update about 50000 EUR in Field Insurance and guarantees. Unfortunatelly this update is not hapened.
Many regards
Liana
Looks like you have added 100 % increase in credit limit value field (Second screenshot), if you change that to 0 or some other percentage you can see value updated.
Hi Liana,
I tried this process to see if I could replicate your issue and was successful in doing so.
What I believe you are experiencing is a browser refresh issue - when you completed the insurance entry then closed that form, it did not refresh the underlying data on the customer form.
Try clicking the field in question and/or reloading the record and this value should appear.
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