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Customer experience | Sales, Customer Insights,...
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EVENTS: how to edit email template for registrants?

Posted on by 15

hello,

i just created an event and the image below is what one gets after registering.... how can this registration confirmation message can be changed and improved?

would be nice as well to have the option to insert the event in registrant's calendar together with the link to connect to the online event. 

d365.PNG

  • fcord Profile Picture
    fcord 15 on at
    RE: EVENTS: how to edit email template for registrants?

    Hello Shravan, yes I am using D365 Marketing!

    so when I created the event on the events section of D365 it automatically creates a registration page where I also can't control much except the background image... and after I tested registering I got the email from the screenshot. Ideally it should be nicer, and even better if there would be an add to calendar feature!

  • Suggested answer
    ShravanSuri Profile Picture
    ShravanSuri 1,255 on at
    RE: EVENTS: how to edit email template for registrants?

    Hey fcord, what application are you using here? Could you please confirm that you're using Dynamics 365 Marketing? (The personalization placeholders/tokens that are in your screenshot do not look familiar)

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