DA3001 error message when trying to Activate mPOS [AX 2012 R3 CU10]

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Posted on by Luis Fernandes

Hello,

I've created a fresh new VM, where I installed an AX 2012 R3 CU10 instance and all Retail Components in order to achieve a consolidated environment, for demo purposes.

When I attempt to Activate the Modern POS (mPOS), I face the DA3001 error message, informing that a connectivity issue was identified when trying to reach the server.

My Server URL is: http://MYMACHINENAME:MYHTTPPORT/RetailServer/v1

This is also the value available in the Channel Profile, assigned to the Store from which the POS Register belongs to. I've successfully reached this page in a browser, downloading the "v1" file, as expected.

The strange thing is that when I point the Server URL to a totally independent Contoso MS Demo Machine, the activation proceeds with success. So, it seems to be related to the Retail Server itself, or with the host/dns settins of this specific VM.

Note: no entry is generated on EventViewer for this error.

Note 2: the "Publish" button is not available in the CU10 release of the Retail Store form. Could I be missing a setup step? Is this "Publish" step deprecated in CU10? [Deprecated feature]

Any suggestions?

Thank you for your help!

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sumit0417 2,890 on at

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In the channel database, setup the correct information under Retail Server fast tab.

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Luis Fernandes on at

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The correct value is in the proper place, but thank you. Any other possible causes?

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Community Member on at

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Hello Luis,

I had the same problem. I just fixed it . Look here for details sumitnarayanpotbhare.wordpress.com/.../modern-pos-activation-in-dynamics-ax-for-retail-r3

The section "Troubleshooting MPOS" at step 4 was the rigth hint for me.

Best regards

Andreas

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Luis Fernandes on at

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Hello Andreas,

Thank you for your help. Unfortunately none of your suggestions help me out.

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Luis Fernandes on at

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SOLVED: the issue was that my environment data was created via import, using the Demo Data Transfer Tool. This action has inserted a deprecated value in the field "Server" in "RetailConnAOSProfile" table. As soon as I corrected the value to be compliant with the actual server name, and after an IIS reset, the activation happened with success. Thank you all.

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