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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Payment method in Ecom...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Payment method in Ecommerce is showing loading error

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Posted on by CS-29040639-0 57
My payment method block is showing Loading error in Ecommerce Site.
I have done setup for Test connectors of MS as we are using it for demo.
I have the same question (0)
  • Judy Profile Picture
    Judy Microsoft Employee on at
    Hi, if the payment methods are provided by third-party and it is showing a loading error. It is recommended that you turn to the third-party for further investigation.
  • CS-29040639-0 Profile Picture
    CS-29040639-0 57 on at
    Hi Judy
    I'm using demo AW online store and the test connector provided by microsoft.
    One small doubt is it necessary to have a third party payment provider for demo purpose?
  • Shafeeque P. Profile Picture
    Shafeeque P. 6,533 Moderator on at
    Use the inspect >> Network option available on the browser to see what is getting blocked or which request is not getting the response ?
  • Suggested answer
    CS-29040639-0 Profile Picture
    CS-29040639-0 57 on at
    Hi Shafeeque
    Checked the network ,got a below mentioned error
    "Refused to frame 'https://paymentacceptsample.cloud.dynamics.com/' because it violates the following Content Security Policy directive: "frame-src https://livecommerceweb.com/ https://checkoutshopper-test.adyen.com/ https://customervoice.microsoft.com/ https://oc-cdn-ocprod.azureedge.net"."
     
    Any Idea what it is pointing at !
     
    I have a doubt :- How we will get properties for test connector for demo purpose.
  • Suggested answer
    S Gopi Krishna Profile Picture
    S Gopi Krishna 673 Super User 2026 Season 1 on at
    I faced similar issue when setting up the demo site and disabling the CSP setting for the site in site builder resolved the issue for me. You can give it a try.
     
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,533 Moderator on at
    Based on the error message from browser, disabling Content security policy might help. Infact, it is disabled on my test environment as well. 
    When you go into production, make sure that you configure URLs and enable CSP.
     

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