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Stocked Service Item

Posted on by 4,125


There is a "Service type" product type item, and we can configure it as a "Stocked" product in Item model group setting. What scenarios should we use the "Stocked Service Item"?


  • Verified answer
    guk1964 Profile Picture
    guk1964 10,877 on at
    RE: Stocked Service Item

    See my previous comments on this

    When stocked product is checked, the system maintains transactions of service items (which it doesn’t when  the stocked product is unchecked). However, as its a service no on-hand is maintained.

    On the PO invoice for a  stocked service items, the purchase expenditure for product account is hit and not the purchase expenditure for expense. This is because we are treating these financially  as stocked product typically so the cost roils up to a BOM/Production order.

     In the case of AX for Retail, if you also sell services and want to post transactions for the service item then that service item must be stocked. Otherwise there will be an issue in statement posting.

    [This (statement posting) was a bug and is resolved in CU 4 update of AX 2012]. For more detail see this link:

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Stocked Service Item

    Hi Yuji,

    On this site ( you can find a comprehensive explanation of the stocked/non-stocked/ordinary/service item issue.

    Best regards,


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