Sales tax group is missing in the IC Sales order header when using sales tax group from the delivery address

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Posted on by EmmHus

Hi!

We have a setup that sales tax group should be taken from the Terms of delivery instead of customer. Now we´re facing an issue with the Intercompany order flow.

The sales tax group is missing in the IC Sales order header when using sales tax group from the delivery address when using direct delivery.

In company A a sales order to an external customer is placed. Automatically the IC sales order in Company B is created with the delivery address from the external customer. Since we have a Terms of delivery where the sales tax group should be taken from the delivery address- the sales tax group will be blank on the IC sales order header.

Has anyone else seen this issue before?

If yes- how did you solve it?

Thanks!

Emma

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André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

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Hi Emma,

Can you clarify if you really have a field for the Sales Tax Group on the Terms of delivery or did you setup which address type to look for the Sales tax group? If so, what setting are you using?

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James-Mc 201 on at

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Hi Emma,

Can you clarify your set-up here? I'm trying to achieve something similar to have the sales tax group taken from the delivery address instead of that on the customer record.

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EmmHus 35 on at

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For example

The terms of delivery is setup like this:

The sales tax group should be taken from the delivery address . As is now, there´s no fallback value, so if we use this functionality and the sales tax group is blank on the delivery address (which it is since it´s only copied from the IC PO), the system will give us a blank sales tax group. It´s not designed to take the customers sales tax group in case the value on the delivery address is empty:

If this value is empty- it will not take the value from the customer (as a fallback value).

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AxaptaDev 2 on at

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Check if (the TaxGroup on) LogisticsLocationExt record exists for the LogisticsLocation record of the Delivery Address.

If it is missing, you will get the behaviour as described by the OP.

I had to create the record manually in LogisticsLocationExt.

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