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Community site session details

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Customer experience | Sales, Customer Insights,...
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partners / opportunities

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Posted on by 18
Good morning ,
I am looking to assign leads or opportunities to an entity outside of our company in order to track actions taken by our partners when they are responsible for generating a deal. It is important not to confuse these actions with those of our own company. I imagine it would be necessary to create specific fields in the opportunity system, but I'm unsure how to do this. Any help would be greatly appreciated. THANKS.
 
Bonjour , 
Je cherche à attribuer des leads ou des opportunités à une entité externe à notre entreprise afin de suivre les actions effectuées par nos partenaires lorsqu'ils sont responsables de la génération d'une affaire. Il est important de ne pas confondre ces actions avec celles de notre propre entreprise. J'imagine qu'il serait nécessaire de créer des champs spécifiques dans le système d'opportunités, mais je suis incertain quant à la manière de procéder. Toute aide serait grandement appréciée. Merci.
 
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  • Verified answer
    Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     
    You can add partners as users to your Dynamics CRM environment and then add those users to a team.
    Set up security roles for this team, and the users inherit the team's security roles.
    In the security role, there are only read and modify permissions to lead or opportunity.
     
    When you assign lead or Opportunity records to this team, users in that team can access them and make changes.
     
    System administrators, or other users with access to records throughout the organization, can view records owned by the partner user team.
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     
     

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