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Customer experience | Sales, Customer Insights,...
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When to use application users?

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We have an application where customers can update their own profile information among other thing and this information is fed back to Microsoft Dynamics. My question is... Should we be using the “Application User” user type to store our users of this application in Microsoft Dynamics? The service we are providing to our customers is the application we are developing and Microsoft Dynamics is the admin side of things.

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    protc Profile Picture
    on at

    Hi,

    Thank you for your query.

    Using application user should be absolutely fine to store users data as it is a non-interactive and there's no limit on how many application users you can create in an environment.

    All operations performed by your application or service by using Server 2 Server will be performed as the application user you provide, rather than the user who's accessing your application.

    https://docs.microsoft.com/en-us/power-platform/admin/create-users-assign-online-security-roles#create-an-application-user

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