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Customer experience | Sales, Customer Insights,...
Suggested Answer

Report on which CRM users "follow" which contacts

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Posted on by 20

I know this has been asked in the past but the solution from 2016 does not seem to work anymore. Anyone has a magic recipe for accessing this data via reports or otherwise?

I'm looking for name of contacts and CRM users who follow them.

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  • Suggested answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    Hi,

    You need to look for Follow Entity and add related Entity on Regarding (Contact)

    CR91.PNG

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

  • jrymkiewicz Profile Picture
    20 on at

    Thanks a lot for your reply, Kumar. When I do that I'm already closer to a solution, but I still am not able to add a column to see which CRM users follows the specific contacts. I have admin privileges, btw.

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