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How to get new License from Customer Source after Paying up to date AEP

Posted on by 105

Hi,

We have recently Paid our AEP till 2023. Earlier we had a license for Dynamics NAV 2018. 

we claim the new latest license because we have AEP, we are eligible to get the latest license.

Please help me as we are not getting it from our Customer source

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  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 70,116 Super User 2024 Season 2 on at
    RE: How to get new License from Customer Source after Paying up to date AEP

    Hi, A new On-Pre license cannot be obtained from the customer directly, which requires the MS partner to create it in the tool, including the validity period, object range, etc..

    So as Inge advised, you should contact your partner.

    Hope this also helps.

    Thanks.

    ZHU

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,744 Moderator on at
    RE: How to get new License from Customer Source after Paying up to date AEP

    You should contact your partner and they will provide your with a new license file.

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