"Something went wrong" error

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Posted on by Community Member

Hi Guys

We regularly get this "Something went wrong" error but we don't know why or what is causing it. Is anyone able to shed some light?

A couple days ago we were getting the error while trying to print documents from Business Central (i.e. purchase orders, invoices, statements, etc...) and just yesterday, we kept getting the error while trying to set up the screen view while using Designer mode (i.e. I would add columns into the general journal screen view but when I tried to adjust the column width of a non-global dimension, the error above would come up).

What we want to identify is, is it a network issue (we don't use wi-fi, our laptops are docked and connected via ethernet cable)? Is there some sort of synchronization issue with our 365 account?

Any help understanding this issue would be greatly appreciated.

Thanks,

Manish Patel.

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Olister Rumao 3,959 on at

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RE: "Something went wrong" error

Adding to Stefano Demiliani's list make sure that there are Jobs Running at the same time with the same User credentials and also that there is no Upgrade window set during that specific time...

If this issue persists for a long time around 1-2days it is possible that there was some upgrade issue which you can find in the telemetry or you will get an email if you have registered as a Notification list on Admin Center.

If you cannot find help, you can contact Microsoft Support for this as well through Admin Center's Report Outage or Support feature.
unfrazzle 60 on at

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RE: "Something went wrong" error

So do I need to delete all user personalizations, according to this article?
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Stefano Demiliani 37,166 Most Valuable Professional on at

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RE: "Something went wrong" error

I think this is the response: community.dynamics.com/.../something-went-wrong-after-trying-to-personalize-via-the-designer-in-dynamics-365-business-central
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Stefano Demiliani 37,166 Most Valuable Professional on at

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RE: "Something went wrong" error

Try going to the Admin Center of your tenant anc check the Telemetry section if something helps here.
unfrazzle 60 on at

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RE: "Something went wrong" error

Did you ever figure out the issue? We have the same problem. It has been an issue for several weeks. We can get this message for trying to print, review, or send to...