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Microsoft Dynamics AX (Archived)

Can a wave be canceled if Shipment is Confirmed

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Posted on by 14,855

Dear 

we have a transfer order that was released to warehouse, and the WORK was completed and Shipment is confirmed. 

before shipment confirmation , i am usually able to REDUCE PICKED QTY 

but what about after shipment ? 

it is giving me "you cannot unpick a load that has been ship confirmed"

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  • Suggested answer
    ColbyGallagher Profile Picture
    3,666 on at

    Correct, you will need to reverse the Shipment confirmation in order to reduce picked quantity. 

  • Abdo Khoury Profile Picture
    14,855 on at

    great, that is exactly what i am looking for , how do you reverse the Shipment confirmation

  • Suggested answer
    fatihgork Profile Picture
    3,817 on at

    Hi,

    Don't you have packing slip already on your transfer order?

    I can't remember it exactly since we developed another solution in terms of our client's requirements but, if your shipment created a packing slip for your transfer order, the only way is: Receiving it in the target warehouse and shipping back.

    If it has not created the packing slip yet, you can reverse shipment confirmation with a button located in shipments form named "Reverse shipment confirmation"

  • Suggested answer
    ColbyGallagher Profile Picture
    3,666 on at

    Go to the associated Load -> Ship and Receive tab -> Reverse Shipment Confirmation button.

  • Abdo Khoury Profile Picture
    14,855 on at

    Hello Fatih

    we are not using the Packing slip

  • Suggested answer
    fatihgork Profile Picture
    3,817 on at

    Hi Silvano,

    I tested it in a standard AX2012 CU12 envrionment. As Colby mentioned, the "Reverse shipment confirmation" button is located on top ribbon, on Load form as seen in the screenshot below.

    Reverse-shipment-confirm.png

    Once you reverse the shipment confirmation, application will let you reduce the quantity.

    I received the exception when it was shipped and reversed the confirmation then was able to reduce picked quantity.

    Please check.

  • Abdo Khoury Profile Picture
    14,855 on at

    HI Fatih

    thanks for all the help, the "Reverse Shipment confirmation" button is greyed out , is there a parameter in the setup to activate it

    again , thanks a lot for all your help

  • Suggested answer
    ColbyGallagher Profile Picture
    3,666 on at

    If you've posted a packing slip, you'll need to cancel the packing slip to be able to reverse the shipment confirmation.

  • Abdo Khoury Profile Picture
    14,855 on at

    Hi Colby

    we are not using the packing slip in our process

    regards

  • Suggested answer
    fatihgork Profile Picture
    3,817 on at

    Hi Silvano,

    On shipment form it is greyed out, I noticed that, too.

    Please use the one above the load lines.

    Just hit the loadid on shipment line and use  the button to reduce on the opening form

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