Skip to main content

Notifications

Finance | Project Operations, Human Resources, ...
Suggested answer

GP Web is not opening from client browser but opening from server browser

(0) ShareShare
ReportReport
Posted on by 176

Hi All, GP Web client for 18.4 is installaed and opening from Server system where GP Web was installed , and able to access GP and perform all operations..

But from a client system through browser, i am able to open GP Web, able to login inside, but then not getting GP screen to loginto GP system from client web browser. It is hung, and keeps showing the screen below.

Pls. advice urgently

pastedimage1640947992119v1.png

Categories:
  • Suggested answer
    RE: GP Web is not opening from client browser but opening from server browser

    This usually means that Web Client on that machine can't find the Runtime Service which is what is used to load Dynamics GP into the browser window.

    Runtime service is required that we apply the certificate on it, so, a good test, on this machine, is to see if you can ping the host name applied on the Runtime Service via the certificate, and have it show the IP Address of the server where Web Client is physically installed, where the Runtime Service would exist.

    In most cases, we see this when using a wildcard certificate, where the host name is not the FQDN of the server where Web Client is installed, thus you'd need some type of DNS forwarding to have the certificate host name/DNS forwarding to the IP address of the Web Client server.

    If you have a multi-server environment for Web Client, Runtime Service would be on the session host servers.

    Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Announcing Category Subscriptions!

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,359 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,370 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans