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Multi-select Option Set

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Posted on by 15

Hi all,

Hopefully someone can share their experience/tips. Multi-select option was made available in Feb 2020 update if i'm not mistaken. I tried to create a new Marketing Form Field for this field type however it's not mapped to either contact or lead, or both. As such, unable to proceed to save the new field.

Furthermore, the multi-select option set is not documented here either: https://docs.microsoft.com/en-us/dynamics365/marketing/marketing-fields

As a training/event provider, we require a form field that allows users to select multiple options for example:

We run a Microsoft event with multiple break-out sessions on the same day and different timing hence users will need to select their preferred sessions. Additionally, 2 option form field is not preferred as we have more than 2 sessions per event. Hopefully someone can advise us on this.

Furthermore, a colleague of mine did ask here previously but there was no solution: https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/395755/creating-a-checkbox-options

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  • Kevin Boey Profile Picture
    Kevin Boey 15 on at
    RE: Multi-select Option Set

    Thanks alot Clofly. Took me awhile to find the settings but finally got it to work. 

    D365-Multi-Option.jpeg

  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Multi-select Option Set

    Hi Kevin,

    Please check whether you have added "MultiSelect Option Set" type field to Contact entity.

    pastedimage1596608910160v1.png

    pastedimage1596608929931v2.png

    If there is such type field, then the field will be available when we add "Multi-select option set" type form field.

    pastedimage1596609078131v3.png

    Regards,

    Clofly

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