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Customer experience | Sales, Customer Insights,...
Answered

Difference between dev environment and UAT environment (additional tab issue)

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Posted on by 15

Hello everyone,

Recently, there is a new tab "Assets and Locations" added in Account Form in UAT and Production environments that does not appear in Development environment. As customer does not use this feature, I was asked to remove the tab. Solutions on UAT and Production are managed. Please, does anyone have an idea to solve it? 

Thank you in advance for your help.

PS: I posted the same question on a wrong forum and I don't know how to redirect it https://community.dynamics.com/365/customerservice/f/dynamics-365-for-customer-service-forum/405217/difference-between-dev-environment-and-uat-environment-additional-tab-issue

I have the same question (0)
  • Verified answer
    Virendra Agrawal Profile Picture
    150 on at

    Hi There,

    Not sure If I get the scenario right, how was this tab added at the first place? You mentioned that it's not appearing on the DEV environment? So I assume it was directly added to UAT and PROD? 

    Which means you can't update the form/tab property in DEV and move the solution to other environments. 

    So, you may need to directly update it by going o to the Default solution (Settings --> Customisations) and directly update the account entity form in each environment. Not an ideal situation.

    Hope that helps.

  • Suggested answer
    caro24 Profile Picture
    15 on at

    Thank you for your response,

    Yes, that is the scenario. I remove it from the Default solution as you suggested and it works, even after a new delivery it still keep the updates.

    Again, thank you :)

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