web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Supply chain | Supply Chain Management, Commerce How to post credit not...

Supply chain | Supply Chain Management, Commerce

Answered

How to post credit note for a invoiced Sales order line in the Advance warehouse process

(3) Share

Report

Report

Posted on by Siv Sagar

5,282 Super User 2025 Season 2

Hi Experts,

I have Sales Order line which is wrongly invoiced. I need to create a credit to the customer.

We are following Advance warehouse process

Regards

Siv Sagar

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (1)

Verified answer

Siv Sagar 5,282 Super User 2025 Season 2 on at

Like (4)

Report

Hi All,

I got the solution for this credit note

1. Create a Sales Order

2. Add item which need to be credited to customer

3. Click on Sale on Sales order top ribbon and click on the Credit Note

4. A line will be created for -ve quantity

5. Click on Post packing slip

6. In the Post packslip, click on update line and do registration

7. Post packing slip

8. Post Invoice

Check the Inventory available at the Location

Regards

Siv Sagar

1 people found this reply helpful.

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1

Laurens vd Tang 301 Super User 2025 Season 2

#2

André Arnaud de Cal... 118 Super User 2025 Season 2

#3

Siv Sagar 105 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Quality order uses default receipt location instead of actual physical receipt location

Product updates

Dynamics 365 release plans