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Supply chain | Supply Chain Management, Commerce
Answered

How to post credit note for a invoiced Sales order line in the Advance warehouse process

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Posted on by 4,070 Super User 2025 Season 1
Hi Experts,
 
 
I have Sales Order line which is wrongly invoiced. I need to create a credit to the customer. 
We are following Advance warehouse process
 
Regards
Siv Sagar
  • Verified answer
    Siv Sagar Profile Picture
    4,070 Super User 2025 Season 1 on at
    How to post credit note for a invoiced Sales order line in the Advance warehouse process
    Hi All,
     
    I got the solution for this credit note 
     
    1. Create a Sales Order
    2. Add item which need to be credited to customer
    3. Click on Sale on Sales order top ribbon and click on the Credit Note
    4. A line will be created for -ve quantity
    5. Click on Post packing slip
    6. In the Post packslip, click on update line and do registration 
    7. Post packing slip
    8. Post Invoice 
     
    Check the Inventory available at the Location
     
    Regards
    Siv Sagar

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