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Dynamics 365 CommunityForums Supply chain | Supply Chain Management, Commerce How to post credit not...

Supply chain | Supply Chain Management, Commerce

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How to post credit note for a invoiced Sales order line in the Advance warehouse process

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Posted on by Siv Sagar

5,288 User Group Leader

Hi Experts,

I have Sales Order line which is wrongly invoiced. I need to create a credit to the customer.

We are following Advance warehouse process

Regards

Siv Sagar

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Siv Sagar 5,288 User Group Leader on at

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Hi All,

I got the solution for this credit note

1. Create a Sales Order

2. Add item which need to be credited to customer

3. Click on Sale on Sales order top ribbon and click on the Credit Note

4. A line will be created for -ve quantity

5. Click on Post packing slip

6. In the Post packslip, click on update line and do registration

7. Post packing slip

8. Post Invoice

Check the Inventory available at the Location

Regards

Siv Sagar

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