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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Cant select contacts a...

Customer experience | Sales, Customer Insights,...

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Cant select contacts as email recepients

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Posted on by Szymanek555

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In one of my demo environments, I tested server-side synchronization for emails. Everything works well and I can send emails to contacts.

Unfortunately when I did the same thing in clients enviroment I can choose only from 'Accounts' and 'Users' with no option to send Emails to 'Contacts'.

Has anyone experienced an error like this?

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Szymanek555 9 on at

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After many hours I have found a fix so will post it for future devs.

Even though I have added the contact entity via Site Map you also need to add it via ModelDrivenApp itself since SiteMap only adds views and not table itself.

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