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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Check Printing inconsi...
Finance | Project Operations, Human Resources, ...
Answered

Check Printing inconsistency

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Posted on by Rennecia Barran

Hello,

I have this issue where the check printed on one page all up until last Friday. Then when I print again, it prints on two pages, i have the correct paper size selected on the printer, the check data just falls off onto a second page. The report writer form is fine as well.

When i sign out of GP and sign back in as sa. The check prints on one page. Then once i print the checks, post the batch and then go back to print another check, it goes back to printing on two pages.

Any idea what can be causing this?

Notes:

-Modified form is being used in Alternate Modified Forms and reports

-One dictionary exists

-Same printer that i have been using always

-Happens inconsistently. I logged out and back in and it even printed with two pages again this time.

Help.

Categories:
Microsoft Dynamics GP
  • Verified answer
    Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,021 Super User 2024 Season 1 on at
    RE: Check Printing inconsistency

    GP report writer Tests / Checks the format of the print queue before even sending anything to screen..

    I've had a client who kept receiving an error about paper size and margin, thought it was printing to screen, but the default printer was a continuous label printer in GP.. and the report was expecting a 'Letter' format selected by the printer.

    So make sure that you set the Microsoft PDF print queue as your default printer to run some consistent tests.

  • Rennecia Barran Profile Picture
    Rennecia Barran on at
    RE: Check Printing inconsistency

    Hi Beat,

    I will try this. Note however, it prints two pages to screen even before I pick the printer.

  • Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,021 Super User 2024 Season 1 on at
    RE: Check Printing inconsistency

    HI Ali,

    What's the printer model & driver you're using / getting those results on ?  

    Have you tried to switch your default printer to PDF and send the check output to a file ? are you using the built-in Check print of GP or a tool like Mekorma ?

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