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Microsoft Dynamics AX (Archived)

Antivirus Recommendations For Microsoft Dynamics AX 2012 R3 Production Environment

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Posted on by 80

Hi everybody.

 Hope all of you are doing well with the Grace of GOD.

I am new in Microsoft Dynamics AX Field.

Kindly suggest which antivirus works best with Microsoft Dynamics AX 2012 R3? Are there any recommendations available by Microsoft?

Regards,

Qamar Iqbal

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  • Vilmos Kintera Profile Picture
    46,149 on at
    RE: Antivirus Recommendations For Microsoft Dynamics AX 2012 R3 Production Environment

    Please make sure you tick the answers on the right which were helpful, to set the topic as resolved.

    Cheers

  • Qamar1982 Profile Picture
    80 on at
    RE: Antivirus Recommendations For Microsoft Dynamics AX 2012 R3 Production Environment

    Thanks for Response.

  • Suggested answer
    guk1964 Profile Picture
    10,886 on at
    RE: Antivirus Recommendations For Microsoft Dynamics AX 2012 R3 Production Environment

    Most programs advise not to scan their executables -its a performance killer.

    On most desktop systems, the interactions between the anti-virus software and client software is fairly localized. When anti-virus software is installed on a centralized corporate server such as a database machine, the effects of a misconfigured anti-virus package can be globally felt .

    By design, databases and their associated control files are under constant and heavy use, meaning that any interference with these files could create issues (read corruption) within the database environment. Now introduce an anti-virus solution that has not been configured to take into account the application of the machine it is being installed on. It is conceivable that everything may run smoothly for a period of time before there are signs of trouble.

    For example, passive anti-virus software scans that target any active database files may not pickup any suspicious looking data signatures and then a single small entry into the database could alter the data signature enough to look like a virus, causing the data files in question to be quarantined. Not a good scenario for an active system. The end result is usually the database goes offline, or worse, corrupts the control files needed to keep the system synchronized properly.

    Active scanning can cause even more subtle issues both with performance of the database engine and corruption. When anti-virus software is actively scanning transaction files, there is an overhead introduced when the scan takes control of the file in question. Then depending on the action being performed against the database, it is possible that critical data can be lost if the active scan has locked a needed file for examination. Effects of this can be structure synchronization issues, data loss or data corruption. Recovery of these issues, if at all possible, can be costly and very time consuming.

    Anti-virus packages can also consume significant operating system resources that may impact database performance

    You can of course always schedule to scan out of hours- not ideal but its an option.

    You might usefully check back to this post and the referenced white paper https://community.dynamics.com/ax/f/33/t/89749

    Note you also need to consider ant- virus impacts on other components of your infrastructure.

    Some other older references I still have:

    Dynamics AX:

    http://blogs.msdn.com/b/czdaxsup/archive/2010/05/13/ax-application-files-locked-by-another-process.aspx

    Some sources for this list include:

    Virus scanning recommendations for Enterprise computers that are running currently supported versions of Windows
    http://support.microsoft.com/kb/822158

    Anti-Virus Exclusions and You! – Dude where’s my PFE? – Site Home – TechNet Blogs
    http://blogs.technet.com/b/jeff_stokes/archive/2010/05/19/anti-virus-exclusions-and-you.aspx

    Windows Anti Virus Exclusion List – TechNet Articles – Home – TechNet Wiki
    http://social.technet.microsoft.com/wiki/contents/articles/953.aspx

    https://blogs.technet.microsoft.com/raymond_ris/2014/01/16/windows-antivirus-exclusion-recommendations-servers-clients-and-role-specific/

    https://support.isheriff.com/support/solutions/articles/197183-recommended-anti-virus-exclusions-list

    https://kc.mcafee.com/corporate/index?page=content&id=KB57308

     

  • Verified answer
    Vilmos Kintera Profile Picture
    46,149 on at
    RE: Antivirus Recommendations For Microsoft Dynamics AX 2012 R3 Production Environment

    Do not expose those servers to the internet.

    Use service accounts with no interactive login allowed for any components related to AX.

    Only allow trusted user accounts access to the server.

    Take frequent snapshots of the VM and keep it safe.

    Take frequent backups of the database and keep it safe.

    With these measures in place I have never seen any infections going to the server infrastructure. I only seen a user network share got affected by cryptolocker, but that went right through the enterprise grade anti-virus software.

  • Suggested answer
    Qamar1982 Profile Picture
    80 on at
    RE: Antivirus Recommendations For Microsoft Dynamics AX 2012 R3 Production Environment

    Dear Vilmos,

    Thanks for quick response, If Microsoft Avoid to recommend any antivirus, how can i secure production or test environment from virus or Malware Attack. Can you please elaborate in detail.

  • Suggested answer
    Vilmos Kintera Profile Picture
    46,149 on at
    RE: Antivirus Recommendations For Microsoft Dynamics AX 2012 R3 Production Environment

    Microsoft recommendation is to avoid any antivirus on your servers since it is a huge performance killer.

    If you do put one on, then make sure you exclude all folders where AX might need access, and all executables must be whitelisted as well.

    community.dynamics.com/.../anti-virus-exclusions-for-sql-server-ssrs-and-dynamics-ax-aos-servers-for-improved-performance

    social.technet.microsoft.com/.../953.microsoft-anti-virus-exclusion-list.aspx

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