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Customer experience | Sales, Customer Insights,...
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PCF Azure maps control is not showing records

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Posted on by 12
Hello,
Im using this PCF control for maps:
 
I configured it to contact entity using a view, and adding the OOB fields to the mandatory fields in the component following all steps stated in the gif you can find in the repo page.
Map is showing so the azure configuration should be working fine (without the azure configuration map doesn't show), but no data is being show in the map.
I have filled the latitude and longitude of some of my contacts so I should be able to see the data.. and I can see there is some data when I'm editing the view.
 
Does someone knows what could be happening? I have followed all steps and process seemed simple enough
 
Thank you
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  • Verified answer
    Hamza H Profile Picture
    1,807 on at
    If the map shows but no data points appear, common causes include:
    • Field mapping issue: Make sure the PCF control's configuration exactly matches the field names for latitude and longitude on your contact entity.
    • View filters: Check if the view used has filters excluding your contacts with lat/long data.
    • Data format: Verify latitude and longitude fields contain valid decimal values.
    • Permissions: Ensure your user has read access to those lat/long fields.
    • Control refresh: Try refreshing the form or reloading the page after data changes.

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