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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Lockout Enabled every ...
Customer experience | Sales, Customer Insights,...
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Lockout Enabled every time a contact is registered for an event

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Posted on by Hakki Isik

Has anyone experienced that their contacts login is getting "Lockout Enabled" property to set true when they are registering for an event? It is also creating an additional empty contact in Dynamics 365.

Curious if anyone has experienced this strange behavior with Dynamics 365 Marketing Events Portal.

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  • Suggested answer
    ShravanSuri Profile Picture
    ShravanSuri 1,255 on at
    RE: Lockout Enabled every time a contact is registered for an event

    Hey Hakki,

    This behavior is strange - could you please open a support ticket so this can be investigated? In the support ticket - please share screenshots/URLs of the event created, the actual registration, the contact and the empty contact.

    Thanks!

    Shravan

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