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Microsoft Dynamics AX (Archived)

Data Migration Framework Beta 2 Connect to Remote Server/Service Errors

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Posted on by

Hello,

I have the ax 2012 (cu 4) Data Migration Framework Beta 2 installed and it appears to be working until I hit the preview button in which I get an error, "DMF Service is unavailable.  Please contact the system administrator.-Unable to connect to the remote server."   I have the server and client installed on my aos server.  I then have the service installed on the database server.  The client setup is pointing to the database server.  I installed all these with no errors, however it is not working. What am I missing or doing wrong?  I also have the integration services installed on the AOS server and its started and so is the dmf service on the database server started.  Its the same user and has admin rights.  l really appreciate any feedback as I need to get this data imported as soon as possible.  Thanks so much!

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  • John Shine Profile Picture
    20 on at

    Did you resolve this issue. Having the same problem, installed client and AOS versions on AOS and SSIS on SQL box. getting the same error. instructions not clear.. help would be appreciated.. john

  • André Arnaud de Calavon Profile Picture
    301,200 Super User 2025 Season 2 on at

    Hi,

    Check the event viewers of the AOS and SQL for possible more information.

  • Suggested answer
    Tommy Skaue Profile Picture
    Moderator on at

    First of all, find the file "Microsoft.Dynamics.AX.DMF.ServiceProxy.dll.config" in your Client\bin-folder. Open it in a text editor (ie Notepad).

    Make sure your endpoint address in that file looks something like

    "SERVERNAME:7000/.../DMFServiceHelper.svc"

    SERVERNAME is the computername for the server running the DMF Service. Also make sure this port 7000 is not blocked by any firewall rules.

  • John Shine Profile Picture
    20 on at

    I have the same problems that we had before although complicated because install based over two machines:

    SQL Server BOX (SQL1)

    Installed the Data Migration Framework Service on this machine where SSIS resides

    AOS (AOS1)

    Installed the Data Migration AOS component

    Client Component

    Although got error on the AOS component install, service still starts

    EC:D4) [12:36:28:953]: Product: Microsoft Dynamics AX 2012 Data Migration Framework Service (Beta) -- Error 1721. There is a problem with this Windows Installer package. A program required for this installation to complete could not be run. Contact your support personnel or package vendor. Action: dllReg, location: C:\Users\Charteris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\, command: "Bin\gacutil.exe" -i "C:\Program Files\Microsoft Dynamics AX 2012 Data Migration Framework Service (Beta)\\Microsoft.Dynamics.AX.DMF.DMFErrorDescription.dll"

    Have these instructions, and although already implemented, run this again.

    Resolution found with the following steps

    The Data Migration Framework service will not install on a 64-bit computer that is not also running Visual Studio 2010. The installation fails with the error "There is a problem with this Windows Installer package. A program required for this installation to complete could not be run. Contact your support personnel or package vendor."

    Resolution

    Install the Microsoft Windows SDK for Windows 7 and .NET Framework 4 from www.microsoft.com/.../details.aspx.

    On the Installation Options page, select the following options, and then complete the installation.

    a) Under .NET Development, select Tools.

    b) Under Redistributable Packages, select Microsoft Visual C++ 2010.

    Open a command prompt with Run as administrator rights.

    Depending on which version of SQL Server is in your environment, run one of the following commands.

    SQL Server version

    Command

    SQL Server 2012

    \Program Files\Microsoft SDKs\Windows\v7.1\bin\NETFX 4.0 Tools\gacutil.exe" -i "C:\Program Files\Microsoft Dynamics AX 2012 Data Migration Framework Service (Beta)\Microsoft.Dynamics.AX.DMF.DMFErrorDescription.dll"

    SQL Server 2008

    \Program Files\Microsoft SDKs\Windows\v7.1\bin\gacutil.exe" -i "C:\Program Files\Microsoft Dynamics AX 2012 Data Migration Framework Service (Beta)\Microsoft.Dynamics.AX.DMF.DMFErrorDescription.dll"

    Start the Microsoft Dynamics AX 2012 Data Migration Framework service.

    Just did this.

    Microsoft Windows [Version 6.1.7601]

    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\Charteris>"C:\Program Files\Microsoft SDKs\Windows\v7.1\Bin\NETFX 4.0 T

    ools\gacutil.exe" -i "C:\Program Files\Microsoft Dynamics AX 2012 Data Migration

    Framework Service (Beta)\Microsoft.Dynamics.AX.DMF.DMFErrorDescription.dll"

    Microsoft (R) .NET Global Assembly Cache Utility.  Version 4.0.30319.1

    Copyright (c) Microsoft Corporation.  All rights reserved.

    Assembly successfully added to the cache

    Although still got error on the AOS component install, posting to forum to see if anyone knows what this is. Already restarted is it the SQL box, restarting the AOS machine also.

    Also checking following point:

    First of all, find the file "Microsoft.Dynamics.AX.DMF.ServiceProxy.dll.config" in your Client\bin-folder. Open it in a text editor (ie Notepad).

    Make sure your endpoint address in that file looks something like

    "http://SERVERNAME:7000/DMFService/DMFServiceHelper.svc"

    SERVERNAME is the computername for the server running the DMF Service. Also make sure this port 7000 is not blocked by any firewall rules.

    File resides HERE C:\Program Files\Microsoft Dynamics AX 2012 Data Migration Framework Client Components (Beta). Can you check that port 7000 is not blocked.

  • John Shine Profile Picture
    20 on at

    The AOS restart resolved the installation issue, now install correctly. Once port 7000 opened the DMF service started working. Thanks for your help... John

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