Email not sent for SSRS report Batch job in D365 F&O

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Posted on by Rhushikesh R

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Hi Everyone,

Recently I have scheduled 1 batch Job for SSRS report, and kept the property as Email with desired recipients and kept its frequency as Once on every Weekday.

However, the Batch job is getting end successfully but I don't see any email sent in the history.

Also E-mail distributor batch is running. And other emails are getting send successfully.

Please suggest some solution on same. Thank you.

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vinitgoyal2005 6,332 on at

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Hi,

What setup did you use? Are sending to fix email or using primary contact/purpose? Can you share the screenshot of how are you doing it?

Did you try with your email for testing?

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Rhushikesh R 758 on at

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Hi Vinit, please find below my Batch job parameters dialog. I am sending it to multiple recipients who are already receiving email attachments for other batch jobs running.

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mhdshb1 1,250 on at

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Hi Rhushikesh,

Kindly can you send us more details about your environment, and some screenshots on your setup.

Meanwhile, check these walkthroughs

dynamicsuser.net/.../send-ssrs-report-as-pdf-attachment-in-email-using-batch-job-processing

organicax.com/.../

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Rhushikesh R 758 on at

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Hi Mohammad,

Please find setups screenshots below,

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mhdshb1 1,250 on at

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The non working batch job is in the same group of the working batch jobs?

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vinitgoyal2005 6,332 on at

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Hi,

Try a few things manually first:

1. Print the report to Screen and check if the report generates.

2. For sending email, in email setup are you using Exchange or SMTP. if you are using exchange make sure the user of batch job can send the emails.

3. Try sending email to your address without batch and see if it works.

If there is noting in Email history that means email itself is not generated. so I think there might be some filter/conditions so make sure report gets generated.

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Rhushikesh R 758 on at

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Yes Mohammad, it is related to same Batch Group. Surprisingly, by mistake one of my colleagues, kept the one batch Job's frequency to every minute and email were getting send every minutes. I just changed the recurrence from Every minute to Once in a day. And now I don't see any thing in the history for same batch job. And regarding one which I scheduled yesterday, today was its first recurrence and it has been ended successfully. But unfortunately I don't see anything in the history.

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Rhushikesh R 758 on at

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Hi Vinit then, it might be the issue of user of Batch Job. how can I check the user rights?

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vinitgoyal2005 6,332 on at

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Hi,

Do you not see the batch job history or email history? Check the Sys admin ->setup ->Email ->Email history and check if you get information about emails generated and check Email status

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vinitgoyal2005 6,332 on at

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Hi,

Have you tried all the things which are mentioned earlier? Can you share the results?

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