User Account with Administrative Access Mode cannot access Position

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Posted on by Charan Raju C R

7 Moderator

Hi,

We have created a new user account with CAL Access Mode: Administrative and Security Role: System Administrator just for managing the user accounts in CRM 2015 on premise. But this user account doesn't have access to read or select the Position while creating user accounts. Since we have some business logic based on the selected position, we do not want to create user accounts without position. I am curious to know why Administrative account cannot access Position which is system entity.

Appreciate if you have any solution for this issue.

Thanks