Microsoft Dynamics NAV (Archived)

Cannot delete instance in Administration Tool

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Posted on by Community Member

Hi All,

I uninstalled dynamics nav 2013 and installed nav 2017.

I deleted the nav2013 instance in the sql tabel [Server Instance].

In the Administration Tool there are tow instances visible now.

Why is the deleted instance (2013) still visible? I cannot remove it with powershell (i use cmdlets of nav2013) either.

Any help is appreciated.

Thanks,

Patrick

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Suresh Kulla 50,245 Super User 2025 Season 2 on at

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You might have to delete the registry entry in the following location

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MMC\SnapIns

Search for the Microsoft.Dynamics.Nav.ManagementUI, Version=7.0.0.0 and then delete the whole GUID.

Please do take back of your registry before making any changes.

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Zaid Tariq 2,274 on at

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Hi,

You need to remove the instance entry from the registry too. Press the Windows + R and type regedit to then navigate to HKEY_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> MMC -> SnapIns and remove the relevant instance GUID.

Ref: superuser.com/.../cant-get-nav-2015-and-2016-to-work-side-by-side-in-management-console

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Christos Christou 511 on at

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Yes, press the Windows + R and type regedit to then navigate to HKEY_LOCAL_MACHINE then SOFTWARE then Microsoft then MMC then SnapIns - remove the instance. Do not forget the following:

1. Export the registry file before deletion, just in case

2. Restart your pc after deletion

Thanks,

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Community Member on at

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Hi,

I think the cause of the problem here is that nav 2013 is not uninstalled correctly.
Perhaps because it is installed on the e-drive instead of c-drive?

When uninstalling nav 2013 with the DVD nothing is removed from the folder:
E:\Program Files\Microsoft Dynamics NAV\71\Service\

Also the 2013 default instance should have been removed bit it is not.

How can i correctly uninstall nav-server 2013 and the belonging instance?
I can not remove the 2013 instance with powershell modules because it is the default instance.
Removing it form the registry is also not enough i think because firewall settings are not modified correctly then.

Thanks,

Patrick

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RockwithNav 8,637 Super User 2025 Season 2 on at

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Check this out, you will get the Idea.

community.dynamics.com/.../615213

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Community Member on at

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Hi RockWith NAV,

The proposed solution by Indika did the Job.

Thanks!

Patrick

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msdnsiva 5 on at

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Hi Reader,

For deleting the NAV server instance.

1. Go to Local services and select the NAV service which one you want to delete.

2. Click Properties and copy the Service name:MicrosoftDynamicsNavServer$BC160

3. Open Command prompt run as administrator.

4. Type sc delete MicrosoftDynamicsNavServer$BC160 and press enter it will be deleted.

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