Pending Vendor Invoices deleting frequently on Posting

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Posted on by CU12010241-0

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I am facing this issue very frequently when I try to post approved vendor invoice it gets deleted from the system. I have checked "invoice history and matching details " but no record found there. I have enabled database log on vendor invoices. There I found the record with status deleted which is not deleted by user intentionally. But the system deletes it. Invoices are not deleting everytime some invoices posted successfully but some invoices are being deleted on posting.

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CU12010241-0 105 on at

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No there is no customization . We are using statndard forms

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Ludwig Reinhard Microsoft Employee on at

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Hi,

Does this happen in a single company / system environment or do you also experience this in your test/dev/... systems?

Best regards,

Ludwig

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CU12010241-0 105 on at

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Hello Ludwig Reinhard ,

This is only happening in single comapny . We are not facing this issue in test/dev . It might be because we are not posting frequently in test systems but on production mechine where finance daily posting vendor invoice this issue occurs .

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Ludwig Reinhard Microsoft Employee on at

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Hi,

I am not aware of an automatic Batch Job that does for example automatically delete those invoices.

Can you check in the system admin module (inquiries=>batch jobs) whether you can find a customized Batch Job that is possibly deleting your invoices?

Best regards,

Ludwig

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CU12010241-0 105 on at

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Hi ,

I have not found any such customized batch job .

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Ludwig Reinhard Microsoft Employee on at

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Hi Muhammad Anas Ayub,

In this case, I would suggest that you talk with one of your System admins/developers. What you describe sounds like a customization but it might also be caused by a bug and they should be able to help you with that.

Best regards,

Ludwig

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Syed Fasih 2,442 on at

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Hi Anas,

I will suggest you to look have one of your developers look in to this and investigate the issue because this does not look like a standard flow. I guess the invoice lines are getting deleted because of some validation which is taking place.

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Ajit 8,788 on at

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I believe there are couple of scenario(s) where system deletes the duplicate or non-PO invoices. Are you using Maintain vendor invoice form for creating invoices? You can get that VendEditInvoice form checked, specially 'clicked' method or create invoice control and write method of data source vendInvoiceInfoTable. Let us know the findings.

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Community Member on at

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I am facing a similar issue with Pending vendor invoice records mysteriously disappearing upon Post or close of the form. Did you ever land on a resolution to your original issue?

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