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Setting Different Time Zones for Different Sites

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Hello,

I am hoping to get some guidance in regards to setting up time zones for different sites/warehouses in D365 F/O.

Currently, our team that processes orders are all stationed physically in 1 time zone (GMT Central Standard US & Canada) however this team works out of multiple different warehouses/sites across the US when placing Sales Orders. Currently everything defaults to the Central Standard Time for all users. We currently close down warehouse operations at 5PM in each time zone that a warehouse is associated with.

With how we operate, we would like each site/warehouse to end its business day at 5PM in that time zone the warehouse is located in and if an order that is processed after 5PM in the time zone of the shipping site is located, the shipping date will automatically default to the next business day. For example, User places an order from a west coast warehouse at 5:03PM Central Standard time, we would want this order to read that is was processed on the current date at 3:03 PM PST and not default to the next business date due to end of business hours due to it being past 5PM CST.

Currently, if the example above occurs, since our clock reads in Central Standard Time across the board for all warehouses, this would default on reporting for the next day since it was after 5PM CST, even though its not past 5PM in the Pacific Time Zone.

Is it possible to set up sites to process business hours based on the time zone of the warehouse processing the Sales Order and account for that so our reporting is reflecting the end of business day correctly per warehouse and time zone?

Would this require that all users that work with that warehouse are set to a specific time zone in their personal settings or is there a way to create working time calendars based on each individual site?

Thank you for the guidance.

  • Suggested answer
    sboeser Profile Picture
    sboeser 5 on at
    RE: Setting Different Time Zones for Different Sites

    I believe this is the issue we were having, thank you! It seems the laptop settings and the preferences in D365 F/O were not synched and caused this issue.

  • Suggested answer
    nunomaia Profile Picture
    nunomaia 11 Super User 2024 Season 1 on at
    RE: Setting Different Time Zones for Different Sites

    Note : this is not valid for all fields, you need to check is field is saved in GMT

    To give an example : 

    D365 Server time is in GMT

    pastedimage1677513545435v1.png

    Updated user time zone to be in Arizona ( GMT - 7 )   

    pastedimage1677513608848v3.png

    Create a Sales Order

    Created Date Time is now 8:56 

    pastedimage1677513566146v2.png

  • sboeser Profile Picture
    sboeser 5 on at
    RE: Setting Different Time Zones for Different Sites

    Thanks for responding! I will be sure to look into the user settings for our warehouse team as well as the user entering in the order.

    The time fields we use are created date and time, released to warehouse date and time, and modified date and time located in the Header on the Sales Order. The main one that drives the time for us is the released to warehouse date and time field.

  • nunomaia Profile Picture
    nunomaia 11 Super User 2024 Season 1 on at
    RE: Setting Different Time Zones for Different Sites

    Can you detail what fields are you considering for Sales Order Creation to exclude / include ? Many field date / time fields are stored as GMT.

    Those Date Time are converted to user timezone by user settings.

    For example, if you are releasing orders from a warehouse using an automated job, you would need 2 jobs and filter based on user timezone.

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