EDIT ----
The mentioned known issue down below solved the problem for us.
The referenced entity is new since version.39, so if you updated your invoice capture and still use v38 you will not be able to use this fix.
Hi,
wer are currently experiencing the same problem. I believe we did not have this issue prior to version 1.5X or 1.6X.
It appears to me that the legal entity is not determined. Most invoices right now are running into this problem.
The processing job also appears to never time out - it keeps running for weeks without throwing an error.
I had to manually change the status in the respective Datalake Table to be able to void them, which obv is not ideal.
Is there any guidance on how exactly the mapping rules work?
We, for example, only use one legal entity, which is the only one synced with Invoice Capture.
1) Are these "and" or "or" conditions that need to be met? (Company Name, Adress, VAT ID)
2) Which fields are used e.g. "When company name contains"? VendorName?
3) I know D365 derives e.g. vendor information based on the interface to D365F&O as well.
It can also use the mapping rules manually set up in Invoice Capture
In which order identifies Invoice Capture the legal entity or the vendor account?
