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Customer experience | Sales, Customer Insights,...
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Limitation of Customization

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Posted on by

Hi all, 

We are working on an application in Dynamics CRM and were looking for some documentation or points related to limitations or restrictions we face in customization. 

For e.g Can I customize a calendar in CRM or can I change style and color of text boxes etc. 

Regards

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  • Guillaume Lafond Profile Picture
    75 on at
    RE: Limitation of Customization

    If such a document exist, I'm pretty sure everyone would like to get their hand on it. That kind of information is most probably spread across the whole Microsoft Docs site or can probably be found in the brain of different Dynamics for Sales Experts.

    In the end this could be a great opportunity for the community to collaborate in creating that list in an open document

  • Carl Gallagher Profile Picture
    15 on at
    RE: Limitation of Customization

    I think you are right Guillaume, i'm not aware of any such document. There are, of course, lots of resources that detail what you CAN change, but I doubt there is a consolidated list of what you CANT change, I suppose that could be an endless list.

    To respond to the specific examples Nimishag gave, calendar controls can be customised in as much as they have properties that can be update to determine what information they show, and the colour of the item within a calendar, but in terms of changing the "look and feel" of a calendar control, then I don't think this is possible through standard (supported) means. With forms , you can of course very much change things like the positioning of your fields, label widths etc. However, as far as I am aware you cant change the style of text boxes (such as giving them borders with rounded corners or giving them a background colour)

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