Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Integrating Dynamics 3...
Customer experience | Sales, Customer Insights,...
Answered

Integrating Dynamics 365 Marketing with an external application - hosting form on app

(0) ShareShare
ReportReport
Posted on by Megancs98 61
Hello, 
 
Does anyone have experience integrating dynamics 365 marketing with an external app (mobile app) used by end users (which would be contacts in dynamics 365)? The scenario is that when the users update their contact information in the app, then this will also be updated in dynamics.  I would like to know if a dynamics form (subscription center) can be hosted on an app? I know a form can be hosted on a website but I am unsure about an app?
I would also like to hear your experiences with integrating dynamics with external applications. 
 
Thanks!
  • Megancs98 Profile Picture
    Megancs98 61 on at
    Integrating Dynamics 365 Marketing with an external application - hosting form on app
    Hello @Haig Liu, 
     
    Thank you for taking time to answer, your second answer is very helpfull for me. 
     
    The case is not that I have to update an entity's information from an app. The case is that my client has built an external app for their business that their end users will download and create a profile. This profile should be integrated with Dynamics marketing, so when a user signs up in the app a contact is created in dynamics 365. Therefor I would also like to have a subscription form on the app so the users can sign up for newsletters. So thank you for your idea, I will look into using the URL for the stand alone page. 
  • Verified answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    Integrating Dynamics 365 Marketing with an external application - hosting form on app
    Hi Partner,
     
    1.In fact, dynamics 365 already has its own mobile app where you can update any entity's information.
     
    2.Mobile apps are often coded in different languages, so I'm not sure if the JS code provided by the marketing form will work in a mobile app.
    So I would suggest you to use the second option - to put the URL of the standalone page into the mobile app.
     
    Please feel free to contact me if you have any further questions.
    Regards,
    Haig

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans