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Small and medium business | Business Central, N...
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Shopify Connector - Sync Products

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Posted on by 2

Hi

I am having a lot of issues syncing products from BC to Shopify. I managed to create my products on Shopify initially.However, i get the following error when trying to sync the products now:

Gen. Bus. Posting Group must have a value in Customer: No.=. It cannot be zero or empty.


I have tried setting a default customer, and even using customer templates on the Customer Mapping - and made sure to fill out the Gen. Bus. Post. Group. Nothing seems to help.

  • fasqui Profile Picture
    45 on at
    RE: Shopify Connector - Sync Products

    Hi,

    Does anyone here who can tell me about Scaptify connector? What about Scaptify throughput and fault tolerance level.

    Thanks & Regards,

    Fahad Ahmed Siddiqui

  • Community Member Profile Picture
    on at
    RE: Shopify Connector - Sync Products

    Can you confirm what the other extension was that you had conflicting? Was it an extension on the Shopify end or the Microsoft end?

  • Suggested answer
    MathiasRT Profile Picture
    2 on at
    RE: Shopify Connector - Sync Products

    I figured out what caused the issue. Another extension was conflicting with the Shopify Integration.

    The Shopify extenstion creates a temp customer in order to calculate the price of products, which is not possible due to another extension we have that requires approval for deleting customers.

  • Lumin Jay Profile Picture
    27 on at
    RE: Shopify Connector - Sync Products

    Hi MathiasRT,

    Please fallow the link for configuration of shopify connector and shop in Business Central

    https://docs.microsoft.com/en-us/dynamics365/business-central/shopify/get-started 

    Access the shop in Shopify >go to customer Synchronization> customer template code >new> and create as below

    pastedimage1657627753754v1.png

    Hope this will help 

    Thanks ,

  • Suggested answer
    Maria Chambel Profile Picture
    on at
    RE: Shopify Connector - Sync Products

    Hello Mathias,

    I did some research and could not find anything related so far.

    I would suggest you to open a support request and provide all your setup, so that error can be investigated.

    In case you are not a Partner, please contact your Partner so they can log the request on your behalf.

    Thank you in advance.

  • MathiasRT Profile Picture
    2 on at
    RE: Shopify Connector - Sync Products

    UPDATE: After adding a Customer Template on the shop card - and not in the customer mapping. I no longer get the above error. However, i get this error instead: Invalid Conversion. Source: NavInteger, Destination: NavGuid.

    How do i resolve this?

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