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Shopify Connector - Sync Products

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Posted on by MathiasRT

I am having a lot of issues syncing products from BC to Shopify. I managed to create my products on Shopify initially.However, i get the following error when trying to sync the products now:

Gen. Bus. Posting Group must have a value in Customer: No.=. It cannot be zero or empty.

I have tried setting a default customer, and even using customer templates on the Customer Mapping - and made sure to fill out the Gen. Bus. Post. Group. Nothing seems to help.

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MathiasRT 2 on at

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UPDATE: After adding a Customer Template on the shop card - and not in the customer mapping. I no longer get the above error. However, i get this error instead: Invalid Conversion. Source: NavInteger, Destination: NavGuid.

How do i resolve this?

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Maria Chambel Microsoft Employee on at

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Hello Mathias,

I did some research and could not find anything related so far.

I would suggest you to open a support request and provide all your setup, so that error can be investigated.

In case you are not a Partner, please contact your Partner so they can log the request on your behalf.

Thank you in advance.

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Lumin Jay 27 on at

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Hi MathiasRT,

Please fallow the link for configuration of shopify connector and shop in Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/shopify/get-started

Access the shop in Shopify >go to customer Synchronization> customer template code >new> and create as below

Hope this will help

Thanks ,

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MathiasRT 2 on at

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I figured out what caused the issue. Another extension was conflicting with the Shopify Integration.

The Shopify extenstion creates a temp customer in order to calculate the price of products, which is not possible due to another extension we have that requires approval for deleting customers.

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Community Member on at

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Can you confirm what the other extension was that you had conflicting? Was it an extension on the Shopify end or the Microsoft end?

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fasqui 45 on at

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Hi,

Does anyone here who can tell me about Scaptify connector? What about Scaptify throughput and fault tolerance level.

Thanks & Regards,

Fahad Ahmed Siddiqui

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