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bank receipt negative value

Posted on by 50

when we are trying to extract the report to send to the bank to insert the back receipt for the payment we have a problem with the negative values because the system presents the error that "Negative" values can be considered but in the meantime, it can be able to generate the right calculation to have the final amount that should be paid.

How I can find a way to have this report with the correct information without the negative values but calculated in the totals?

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  • ToddB Profile Picture
    ToddB on at
    RE: bank receipt negative value

    Hi mcy,

    If this is a default report, that is not giving you the correct amounts, please open a new support incident with Microsoft.

  • mcy Profile Picture
    mcy 50 on at
    RE: bank receipt negative value

    Italy

  • mcy Profile Picture
    mcy 50 on at
    RE: bank receipt negative value

    it is for Italy.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: bank receipt negative value

    Hello mcy,

    This back receipt that you receive for your bank is not applied in each country.

    For what country/region is your system setup?

    Best regards,

    Ludwig

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