bank receipt negative value

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Posted on by mcy

when we are trying to extract the report to send to the bank to insert the back receipt for the payment we have a problem with the negative values because the system presents the error that "Negative" values can be considered but in the meantime, it can be able to generate the right calculation to have the final amount that should be paid.

How I can find a way to have this report with the correct information without the negative values but calculated in the totals?

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Ludwig Reinhard Microsoft Employee on at

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Hello mcy,

This back receipt that you receive for your bank is not applied in each country.

For what country/region is your system setup?

Best regards,

Ludwig

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mcy 50 on at

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it is for Italy.

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mcy 50 on at

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Italy

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ToddB on at

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Hi mcy,

If this is a default report, that is not giving you the correct amounts, please open a new support incident with Microsoft.

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