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Customer Insights - Journeys forum

Payment for paid event

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Posted on by

Hi,

Has anyone implemented online payment integration with the Marketing Events portal? 

We're planning to go live with our portal without an online payment facility. There'll be some paid events but we will take payments via phone manually in the first phase. 

How does the Event module tells whether a registration has been paid? Even though we won't have online payment in the first phase, I still want to replicate the behaviour that happens when a Registration has been paid, for example is there a flag/status that needs to be set or a new payment record created maybe? 

Thanks in advance for the help.

  • Yen Russell Profile Picture
    on at
    RE: Payment for paid event

    Thanks Abhinav - I've come to that conclusion too. Seems like for the Event Registration record to be created, the Payment needs to go through successfully. Any error means the registration won't be created. Not sure if this is the best way of handling thing as it means a registration (potential lead/contact) is lost.

  • Verified answer
    Abhinav Sunku Profile Picture
    350 on at
    RE: Payment for paid event

    Hi Yen Russell,

    As per my understanding, Without an online payment facility or without setting up any Payment Gateway, we cannot track the Registrants. There is no flag/status as such which defines the payment records.

    Hope it helps,

    Best Regards,

    Abhinav sunku.

    “If this has answered your question, please mark as Verified!”

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