I am working on new dashboards for our users concerning the new Pro Forms Surveys we are using (replacement of VoC). I have created many steps to be able to avg scores etc from the Survey Response entity.
My issue comes is they want the dashboard base off of Owner and what Team they belong to. I am having troubles making that connection. I am using the Regarding field to link back to case and Owner.
I can seem to do this sort of in the Survey Response entity but not in the Survey Question Response entity (where the actual responses are recorded).
Has anyone tried this or have any idea on how I can create an interactive dashboard to include the actually responses to the surveys based on owner/team they belong to?
Thanks,
Scott