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Customer experience | Sales, Customer Insights,...
Answered

Accessing the auto backups (Backup & Restore)

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Posted on by 150

Hi

I realize Microsoft backs up an organization's CRM instance daily. I know these backups can be accessed from the Admin center and I can see my organization's backups.

My question is, can these backups be exported into some spreadsheet format? 

I see the restore button - but what if I just want to look at the data from a given day in the last month?

If this cannot be done, is there a way to manually back up all the D365 CRM data to a file?

Many thanks.

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  • Verified answer
    Community Member Profile Picture
    on at

    Unfortunately, you can't do that. It is is not in our power any more to access the backup databases. Also, there is no such option to export a database to excel If I understand what you meant correctly.

  • ETconsultant Profile Picture
    150 on at

    Yes, that's what I meant. Thank you for the response.

    When you say 'not in our power to access the backups' -- do you mean we can only restore from an entire backed up instance rather than simply view its data?

  • Community Member Profile Picture
    on at

    That is correct.

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