Getting two cases under related tab -one in Related-common and another one in related -service
Need to hide case under Related-common
Hi partner,
You can remove it from the ‘relate-common’ navigation.
1.Go Settings > Customization > Customize the system > Entities > Account > Form > main form.
2.Clicking ‘Navigation’ to edit, click option you don’t need at the left pane of the page.
3.Clicking ‘Remove’ button, save and publish it.
Regards,
Leah Ju
Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.
It may be because two relationship between account and case. Anyway you can remove one from navigation pane as suggest above.
Hi Partner,
Has the problem been solved? Any updates?
Please click Yes under "Did this answer your question?" to close this thread.
Thanks.
Hello,
Pls follow this step,
Go to Settings > Customizations > Customize the System, then expand Entities > Opportunity > Forms, open the Opportunity main form.
Refer this link,
https://community.dynamics.com/365/customerservice/f/dynamics-365-for-customer-service-forum/366732/hide-related-tab-from-the-case-for-interactive-experience-form
I hope it helps,Thanks.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Tom_Gioielli 42 Super User 2025 Season 2
MVP-Daniyal Khaleel 35
CU29080825-0 16
