Hello,
our client is using the vendor invoice automation. When the vendor invoice has been imported and the TOTALS of the pending vendor invoice have been checked, we see the following
So there is a discrepancy of -0,01€ and we get from the workflow the message "The imported totals do not equal the calculated totals. Review the invoice to correct the discrepancy and try submitting the invoice."
This is right because in the AP parameters, we have activated the corresponding parameter so it is required that the imported totals have to be equal to the calculated totals
The discrepancy seems to come from the charges (-0.01€), as can be seen in the screenshot above.
Checking the accounting distribution I see the following
I have twos question now:
1) How can I get get rid of this gap value of -0,01€ (obviously because of the charges)? Any suggestions? Only if any discrepancies cease to exist, I can submit the workflow in the pending vendor invoice and it will automatically be posted. Any help how to handle that problem?
2) From the accounting distribution it is not clear to me from WHERE these charges are coming from. Where do I have to search for?
Best regards
DNC