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Ability to place limits on issuing credit memos

Posted on by 15

I'm fairly new to GP and am curious if the software allows for placing limits on issuing credit memos based upon some dollar threshold?  For example, if a credit memo is being created for greater than $1,000 is there some means to require manager approval?

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  • RE: Ability to place limits on issuing credit memos

    Hello,

    I am not aware of anything out of the box for limiting the amount of a 'credit memo' keyed in either sales or purchasing.   Payables has a password for removing vendor holds, exceeding maximum invoice amounts or exceeding maximum write off amounts. (Tools | Setup | purchasing | Payables.)  Receivables has passwords for exceeding credit limits, removing customer holds, exceeding maximum writeoffs or waiving finance charges.  (Tools |Setup |S ales | Receivables.)  

    We do have 'credit limits' which would stop you in sales from entering an invoice over a certain amount.   But I don't see anything on credit memo's.    Likely you would need a dexterity customization to achieve that.

    Cheryl Waswick

    Microsoft Support

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