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MS SL 2018 CU3 -changes to the local drive and registry

Posted on by 15

After running CU3 on the workstation (which is a terminal server), the Dynamics shortcut changes from "S:\SL\APPLICATIONS\MSDynamics.exe" to "C:\MSDynamics.exe" which obviously does not exist.  As a result, SL cannot launch.  Simply resetting the shortcut does not work nor does going to the server directory from explorer and running the executable.  I am assuming that is because of local environment variables.  So my question is:

1. Has anyone else seen this behavior, if so what was the resolution

2. Is there a guide to what local files or registry are changed by the CU3 patch?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: MS SL 2018 CU3 -changes to the local drive and registry

    Jana, I'm trying to install the SL 2018 CU4 client to a new workstation. Installing SL 2018 CU1, the registry entries noted above are fine, using the mapped drive. After applying CU4, the registry keys are still there, but empty. I edited them to the same path that was found in the CU1 portion of the install, but still get a message that the shortcut is invalid. 

    Any ideas/suggestions on what I should try next?

  • Suggested answer
    CFROTON Profile Picture
    CFROTON 4,710 on at
    RE: MS SL 2018 CU3 -changes to the local drive and registry

    Hello,

    This is the recommended approach as suggested from Environment.

    Use a registry editor to modify the following registry keys:

    HKEY_LOCAL_MACHINE\Software\WOW6432Node\Microsoft\DynamicsSL. Edit the INSTALLDIR and ParentDirectory subkeys to the mapped drive path location to the Dynamics SL program files.

    HKEY_LOCAL_MACHINE\Software\WOW6432Node\Solomon\SolomonIV Tools for Visual Basic. Edit the ParentDirectory subkey to the mapped drive path to the Dynamics SL program files.

    For example when Dynamics SL is installed in the default program files location on the server, the SL folder is shared and the Dynamics SL client is installed on a computer that has the S: mapped drive set. Edit the appropriate subkeys to: S:\Applications

    Best Regards,

    Jana

  • CFROTON Profile Picture
    CFROTON 4,710 on at
    RE: MS SL 2018 CU3 -changes to the local drive and registry

    Hello,

    I'm checking with an environment engineer to see if this would pertain to CU3 and 2018.

    I found the following for bug 35988, its not fixed, so it wouldn't be in the install guide (it's not)

    To allow the update to be installed correctly:

    On the client machine, prior to the installation of the update, open the Command Window as Run as Administrator.

    Map the drive to the parent directory using the same drive letter as the original install - e.g.

    net use X:  \\servername\installdir

    (Note the space between the drive letter and the path.)

    The drive letter must match the entry in the registry key for the INSTALLDIR and ParentDirectory entries.

    Run the CU install.

    These steps address the issue if the registry keys were not written correctly (e.g. the steps above were not performed):

    To work around this issue, edit the appropriate registry entries to add the mapped drive path to the Dynamics SL program files location.

    Warning Serious problems might occur if you change the registry incorrectly by using Registry Editor or by using another method. These problems might require you to reinstall the operating system. Microsoft cannot guarantee  these problems can be solved. Change the registry at your own risk.

    Use a registry editor to modify the following registry keys:

    HKEY_LOCAL_MACHINE\Software\WOW6432Node\Microsoft\DynamicsSL. Edit the INSTALLDIR and ParentDirectory subkeys to the mapped drive path location to the Dynamics SL program files.

    HKEY_LOCAL_MACHINE\Software\WOW6432Node\Solomon\SolomonIV Tools for Visual Basic. Edit the ParentDirectory subkey to the mapped drive path to the Dynamics SL program files.

    For example when Dynamics SL is installed in the default program files location on the server, the SL folder is shared and the Dynamics SL client is installed on a computer that has the S: mapped drive set. Edit the appropriate subkeys to: S:\Applications

    Best Regards,

    Jana MacDonald

    Microsoft Dynamics SL support

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